Key Account Manager

Location: San Diego, CA

Department: Commercial Operations

Type: Full Time

Min. Experience: Experienced

We empower our customers to achieve a mastery of biology with software that transforms biological data into knowledge  and actionable insights. We are the proud creator of the Geneious software suite. Geneious is the most cited biological sequence analysis software world-wide. Our latest release is Geneious Biologics - a rapid, quality assured, cloud based antibody-like molecule library screening service. We have users in more than 100 countries, our solutions today enhance productivity at more than 3,000 commercial companies, academic, and government institutions around the world.

We seek a highly motivated Key Account Manager to join our Americas team

The Key Account Manager will manage commercial accounts in California and be responsible for strategic sales, management and growth of accounts, and all phases of the sales process. Along with closing business, your daily responsibilities will include uncovering and generating new leads, qualifying and converting leads into business opportunities, and delivering presentations. The position requires the ability to meet challenges with resourcefulness, generate solutions for improving sales, and develop innovative approaches and ideas. 
The ideal candidate must have a fundamental understanding of genomics and related life sciences.


  • Deliver closed business monthly to exceed assigned quota.
  • Maintain accurate and descriptive accounts and accurate sales forecasts within CRM (Salesforce).
  • Assist Our company' leadership team in the development of a successful strategy to significantly increase our sales and presence within North America, in line with corporate objectives.
  • Cultivate and convert prospects by orchestrating and conducting on-site and online meetings with prospective clients and/ or existing customers.
  • Engage in discovery conversations to proactively generate new business through existing relationships or the development of new business relationships. 
  • Develop and cultivate strong relationships with our customers. This should include periodic communication with our customers.
  • Participate in sales team meetings and take responsibility for sales improvement initiatives and other assigned action items.
  • Work effectively in a fast paced environment. Work independently but also in collaborative teams to ensure Our objectives are met.

With a focus on customer centric selling, the ideal candidate will have excellent communication and listening skills with the ability to work with prospective clients to understand their needs and deliver our solution to meet those needs. The Key Account Manager will need superior project management skills to build, manage, and diversify the account base for us. Additionally, you must be comfortable, delivering presentations to customers, understanding the purchasing cycle with the ability to identify decision makers.

Further requirements:

  • Bachelors Degree; Masters in Life Sciences or MBA preferred.
  • 5+ years of enterprise sales experience selling Bioinformatics software or large laboratory equipment (Genomics/ Molecular Biology).
  • Proven track record of exceeding annual targets
  • Must possess both strategic and tactical ability. Will be required to call on, visit, and correspond with senior level personnel.
  • Ability to multi-task, respond to rapid change, manage, organize, and prioritize projects, manage people and resources, set realistic and achievable goals/ objectives and timelines.
  • Ability to navigate a fast-paced environment.
  • Strong technical appreciation and ability to assimilate complex material quickly.
  • Excellent presentation and communication skills a must.
  • Enthusiasm to think outside-the-box.
  • Drive to succeed.
  • Ability to travel as necessary, up to 50% of the time.
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